Return & Refund Policy

Thank you for shopping with us! Every item is made to order specifically for you through our print-on-demand production partner, Printify. Because of this, please review our return policy carefully before placing your order.

Returns

Due to the custom-made nature of our products, we do not accept returns or exchanges for:

• Ordering the wrong size, color, or design

• Change of mind

• Buyer’s remorse

• Incorrect shipping address provided by the customer

Please review our sizing charts carefully before placing your order.

Lost Packages

If your package is lost during transit, please contact us as soon as possible. We will work with our shipping partners and Printify to investigate the issue and determine the appropriate resolution.

Please note that orders marked as delivered by the shipping carrier but reported as missing may require additional investigation.

Exchanges

Because every product is printed specifically for each order, we do not offer exchanges.

If you ordered the wrong size or color, we recommend placing a new order with the correct selection.

Refunds

If your refund request is approved, your refund will be issued to your original payment method.

Refunds are typically processed within 5–10 business days, although your bank or credit card provider may take additional time to post the refund to your account.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you may have the right to cancel your purchase within 14 days under applicable consumer protection laws.

However, this right does not generally apply to products that are custom-made or personalized, including print-on-demand products manufactured specifically for your order. Where applicable by law, we will honor your statutory consumer rights.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

Email: primetech2d@gmail.com

We aim to respond to all inquiries within 1–2 business days.